Entry Level Inside Sales Representative focusing on outdoor interactions with agents. Engaging with agents to boost new business submissions, quotes, and premiums in the insurance sector.
Responsibilities
Conduct 50 outbound calls a day to appointed retail agents to guide new opportunities in, convert leads into submissions and turn quotes into bind orders
Weekly reporting of sales calls and results is expected
Assist agents/agent staff on quoting platforms, services, carrier information, and general procedures
Improve daily submissions goals and communicate information to relevant teams to maximize opportunities
Review web and phone quoting activity to spot trends positive and negative and address trends with customers and team
Establish an active relationship with Regional Sales Manager and discuss tactics including training, sales issues and follow up
Escalate more complex issues to appropriate subject matter area expert
May be asked to develop role specific standard work processes for team, mentor team members and provides project support
May complete other assignments or participate in projects based on skills, achievements, or experience
Pursue continuing education and insurance designations/licenses as outlined in the training plan. This will require self-study
Requirements
Demonstrated experience providing customer-oriented solutions, support or service
Demonstrated proficiency using PC software applications (e.g., Internet Explorer, Outlook)
Basic knowledge of property and casualty customer service or policy processing processes, terms and procedures
Demonstrated experience using reference materials
Experience managing multiple projects, ensuring deadlines are met
Demonstrated oral and written communication skills, including experience drafting professional correspondence
Experience with independently managing workload and prioritizing tasks in a fast-paced environment
Receptive to feedback, with a commitment to ongoing professional development and continuous improvement
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
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