About the role

  • Property Field Claims Adjuster handling homeowner property claims in Kansas areas. Investigating claims and providing customer-driven solutions while using a company vehicle.

Responsibilities

  • Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
  • Identifies complex issues and seeks assistance as needed.
  • Handles claims on a good faith basis.
  • Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
  • Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
  • Responds to customer inquiries, makes appropriate decisions and closes file as needed.
  • Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
  • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Requirements

  • Demonstrated experience providing customer-driven solutions, support, or service.
  • Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
  • Demonstrated experience handling moderately complex claims, or other equivalent experience.
  • Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
  • Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
  • Valid driver's license required plus an acceptable driving record.
  • Obtain state specific property casualty claims licensing as required.
  • Up to 50% travel requirement.
  • Catastrophe duty up to 75% as applicable.

Benefits

  • Health insurance
  • 401(k) contribution
  • Pension plan
  • Annual incentive
  • Paid holidays
  • Paid time off program (23 days accrued annually for full-time employees)
  • Student loan repayment program
  • Paid-family leave

Job title

Property Field Claims Adjuster

Job type

Experience level

Junior

Salary

$57,000 - $94,000 per year

Degree requirement

High School Diploma

Location requirements

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