About the role

  • Travel Consultant creating travel arrangements for defense & government travelers with CWT, ensuring exceptional service from start to finish.

Responsibilities

  • Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
  • Ensure reservations are built according to client standards and preferences
  • Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
  • Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
  • Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work
  • Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date

Requirements

  • 3 or more years' experience working as a Travel Consultant (or 5 years in other customer service industry)
  • Advanced knowledge of GDS (Sabre)
  • A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too.
  • Good verbal and written communication skills
  • Strong teamwork skills
  • A positive, “can do” attitude.
  • Willingness to learn and grow!
  • CWT accepts Military experience/certifications as a substitute for some requirements.

Benefits

  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources to support you and your immediate family
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

Job title

Travel Consultant II

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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