Field Claims Representative at Auto - Owners Insurance handling insurance claims in Eastern Indiana. Responsible for investigating, evaluating, and resolving property and casualty claims.
About the role
- Claims Adjuster Associate assisting with the entire claims lifecycle in a hybrid role at Amerisure. Collaborating with adjusters to ensure timely and accurate claim processing.
Responsibilities
- Assist adjusters with all phases of the claim lifecycle
- Handle incoming calls and mail for the claims department
- Obtain and verify information by gathering missing or incomplete details
- Assist with claim documentation by preparing and submitting required state filings
- Draft and distribute correspondence in accordance with company standards
- Maintain accurate claim records by entering data into the claims management system
- Coordinate external vendors such as appraisers, attorneys, and contractors
- Process payments and invoices as directed by adjusters
Requirements
- Associate's degree or equivalent combination of education and experience
- 1 year of experience in insurance, claims, or customer service is preferred
- Ability to obtain appropriate state licensing as required
- Proficiency in Microsoft Office Suite
- Familiarity with claims management software preferred
- Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers
- Excellent verbal and written communication skills with the ability to interact with internal and external customers
- Demonstrated ability to organize and prioritize work to ensure timely deadlines
- Demonstrated ability to input data with a high accuracy rating, and strong attention to detail
Benefits
- competitive base pay
- performance-based incentive pay
- comprehensive health and welfare benefits
- 401(k) savings plan with profit sharing
- generous paid time off programs
- flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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