Field Claims Representative at Auto - Owners Insurance handling insurance claims in Eastern Indiana. Responsible for investigating, evaluating, and resolving property and casualty claims.
About the role
- Claims Specialist managing complex general liability claims at The Hartford. Collaborating with various departments to ensure optimal outcomes for clients.
Responsibilities
- Conduct complex investigations and extensive claim file reviews on assigned cases
- Determine coverage, draft position letters and communicate the coverage position(s) to insureds, business partners and legal counsel
- Operate within prescribed authority levels to set appropriate expense and indemnity reserves
- Regularly monitor indemnity reserves for any required adjustment
- Develop and implement resolution strategies to achieve high quality outcomes
- Pro-actively manage consultants and/or litigation throughout the case lifecycle
- Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments
- Collaborate with valued business partners to review and address claim trends
Requirements
- Bachelor’s Degree is required
- Minimum of 7 years of claims experience
- Strong preference for candidates who have handled excess general liability, pollution liability, construction or product liability claims or environmental policies
- Prior experience handling both primary and excess policy coverages/claims
- Strong coverage acumen with ability to readily apply terms and conditions to claims
- Superior analytical ability and organizational skills
- Proven strategic reasoning and execution skills
- Excellent negotiation and advanced technical claim handling skills
- Strong ability to analyze coverage and liability issues
- Ability to effectively communicate in a highly-matrixed environment
Benefits
- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
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