Field Claims Representative at Auto - Owners Insurance handling insurance claims in Eastern Indiana. Responsible for investigating, evaluating, and resolving property and casualty claims.
About the role
- Associate Claims Examiner responsible for investigating and resolving low complexity claims for Markel Group. Collaborating with internal teams and participating in training and development programs.
Responsibilities
- Investigate, evaluate, and help resolve claims
- Responsible for the resolution of claims of low complexity and exposure
- Review claim information to determine coverage and recommend appropriate next steps
- Assist with evaluating potential exposures on claims and alerting Management or internal partners when needed
- Adhere to Fair Claims Practices Regulations and claims handling guidelines
- Prepare and distribute claim reports
- Participate fully in training, development programs, and learning opportunities across Claims
- Build strong relationships with internal stakeholders including Underwriting
- Contribute to strong customer relationships by delivering top-notch service
- Support special projects as assigned, learning cross-functional collaboration within Claims
- Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices
- Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT
- Travel to other claim offices and conferences as needed
Requirements
- High school diploma required. Bachelor's degree preferred
- Must have or be eligible to receive claims adjuster license
- Understanding of insurance industry and claims a plus
- Excellent customer service skills
- Excellent written and oral communication skills
- Excellent analytical and problem-solving skills
- Excellent organization and time management skills
- Ability to deliver outstanding customer service to both internal and external customers
- Ability to work collaboratively and in a team environment
- Ability to work autonomously and requiring minimal direction/oversight
- Ability to take initiative and think strategically and creatively
- Strong desire for continuous improvement
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)
Benefits
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays and floating holidays
- Parental leave
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Claims Examiner managing complex management liability claims at Markel Group. Responsibilities include investigation, negotiation, and settlement of claims across multiple locations.
Claims Specialist managing complex general liability claims at The Hartford. Collaborating with various departments to ensure optimal outcomes for clients.
Catastrophe Field Claims Specialist handling complex claims in the field for AAA. Working hybrid with responsibilities in Michigan, Illinois, and Minnesota.
Senior Property Claims Specialist responsible for investigating and adjusting commercial lines losses. Contact with insureds and legal representatives in a leading property & casualty insurance carrier.
Claims Processor II reviewing complex healthcare claims for BlueCross BlueShield. Responsible for adjudicating claims and assisting in staff training with potential transition to remote work.
Claims Examiner at Sedgwick analyzing and processing complex workers' compensation claims. Managing claims resolution, negotiating settlements, and maintaining client relationships.
Workers Compensation Claims Adjuster managing workers' comp claims in Rhode Island. Evaluating and negotiating claims while ensuring compliance with regulations and guidelines.
Workers Compensation Claims Adjuster handling claims investigation and resolution strategies for Rhode Island and Massachusetts workers. Support return - to - work efforts and manage compliance with regulatory guidelines.
Claims Adjuster - Crop responsible for investigating and processing crop claims while ensuring compliance with insurance policies at QBE. Role involves field inspections and stakeholder communication.