Product Analytics Manager leading analytics strategy for guest-facing products in Hospitality at Amadeus. Collaborating across teams to enhance user behavior analysis and product performance.
Responsibilities
Design and lead the long-term analytics strategy across all guest-facing hospitality products, ensuring alignment with business goals, KPIs, and client needs;
Guide and support the analytics function, mentor the Senior Product Analyst (dotted-line reporting), and lead collaboration with external analytics vendors and consultants;
Work closely with product, UX, development, marketing, and go-to-market teams to embed analytics into the product lifecycle and support Operations;
Support high-end clients and client-facing teams with advanced analytics implementations, campaign tracking, and strategic measurement guidance;
Ensure analytics practices are scalable, privacy-compliant, and aligned with legal, regulatory, and internal standards;
Generate actionable insights, establish regular reporting and case study processes, and support product and UX decisions through data;
Promote a data-informed mindset across the organization by sharing best practices and success stories, and enabling teams to confidently use analytics.
Requirements
Bachelor’s degree in a relevant field such as Data Science, Computer Science, Statistics, Economics, Business Analytics, or a related discipline;
Relevant certifications (e.g., GA4, Adobe Analytics, SQL, Python, or tag management platforms) are preferred;
Proficiency in data visualization tools and working knowledge of HTML, JavaScript, and SQL are a plus
7+ years of experience in digital or product analytics, with a strong background in e-commerce;
Experience in the hospitality industry is a plus but not required.
Candidates should have worked on analytics for consumer-facing digital platforms, such as websites, mobile apps or online services.
Strong understanding of digital product performance metrics, user behavior analysis, and conversion optimization;
Familiarity with B2B and B2B2C business models is a plus
Proven ability to lead cross-functional analytics initiatives and collaborate with product managers, engineers, UX designers, and senior stakeholders;
Experience mentoring and guiding team members and managing external analytics vendors or consultants, including budgeting, contracting, and overseeing deliverables;
Strong technical proficiency in analytics tools and platforms (e.g., GA4, Adobe Analytics, SQL, Looker Studio, Tableau, or similar);
Skilled in identifying problems, analyzing root causes, and developing data-driven solutions;
High attention to detail and data quality, with a strong focus on accuracy, validation, and reliability of insights;
Ability to communicate complex data clearly and effectively to both technical and non-technical audiences, through written reports and presentations;
Fluent English (written and spoken) required;
Spanish and/or French are a plus.
Benefits
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
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