Quality Assurance Specialist responsible for auditing auto damage estimates for compliance and accuracy. Evaluating estimates and providing quality feedback to ensure adherence to standards.
About the role
- QA Product Manager responsible for quality assurance and testing strategies in product development. Collaborating with engineering and product teams at AllWork to enhance user experience and deliverables.
Responsibilities
- Translate product requirements into clear QA requirements and test strategies for assigned projects
- Ensure appropriate test coverage, including functional, regression, performance, and user acceptance testing
- Review and approve test plans, test cases, and execution reports
- Perform release quality acceptance testing for assigned projects
- Validate readiness for releases via hands-on acceptance testing and by reviewing QA results, defect statuses, and risk assessments
- Participate actively in go/no-go decisions for product launches
- Ensure timely and transparent communication of quality status to leadership
- Lead root-cause analyses and ensure corrective actions are implemented
- Monitor quality-related customer feedback, defect trends, and performance metrics; analyze data to identify opportunities for quality improvements
- Champion continuous improvement initiatives within QA and product teams
- Develop, maintain, and execute the product quality strategy and processes for the product development organization
- Define quality goals, success metrics, and key performance indicators (KPIs)
- Partner with Product and Engineering leadership to ensure quality assurance is embedded throughout the product development lifecycle
- Act as the voice of quality in product planning, design discussions, and release decisions
- Collaborate with engineering, design, and customer success to ensure defect and regression-free delivery
- Identify and mitigate risks affecting product quality; establish and enforce QA processes, tools, and best practices
Requirements
- Bachelor’s degree in computer science, Engineering, Business, or a related field (Required)
- Background in SaaS, cloud technology, or enterprise software (Required)
- 2-5 years of experience in Product Management, QA, or related roles (Required)
- Strong understanding of QA methodologies, PDLC / SDLC, and Agile processes (Required)
- Experience with QA test management tools (e.g., Jira, TestRail, TestLink, Zephyr) (Required)
- Demonstrable experience with current AI-enabled testing tools and techniques
- Ability to interpret technical information and make strategic decisions
- Excellent communication and stakeholder management skills
- HR/EOR/Workforce Management domain experience is strongly preferred
- Experience working with automation frameworks or CI/CD pipelines preferred
- Certification in Product Management, QA, or Agile methodologies (e.g., CSPO, ISTQB, SAFe) preferred
- Experience design tools, specifically Figma preferred
Benefits
- Annual performance bonus
- Stock options
- Full medical and dental insurance
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