Senior Commercial Claim Manager managing CAPEX and Anlagenbauprojekte in der Energiebranche. Identifying and evaluating contractual claims and developing strategies for effective claim management.
About the role
- Manager, Pharmacy Technicians overseeing pharmacy technician team operations at Alignment Health. Ensuring compliance and improving member satisfaction through effective coaching and management in a hybrid work environment.
Responsibilities
- Supervise Pharmacy Technician Leads and pharmacy technicians to ensure timely and accurate completion of work supporting pharmacy operations
- Monitor team performance and provide coaching, feedback, and development opportunities
- Conduct performance evaluations and support corrective action processes as needed
- Translate strategic goals into actionable workflows for the technician team
- Foster a culture of accountability and continuous learning through coaching, mentoring, and performance feedback
- Collaborate with the Sr. Manager, Pharmacy Technicians to implement workflow improvements and operational policies
- Ensure compliance with departmental procedures and regulatory requirements
- Support audit readiness and ensure technician documentation meets internal standards
- Assist in resolving issues related to claims processing, member/provider correspondence, and PBM interactions
- Work cross-functionally to enhance workflows and improve pharmacy quality outcomes, Star performance, and member satisfaction
Requirements
- 3–5 years of experience as a pharmacy technician, with at least 1–2 years in a supervisory or lead role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficient in workflow coordination, performance monitoring, and coaching
- Proficient in Microsoft Office Suite and pharmacy systems (e.g., claims platforms, CRM tools)
- Active Pharmacy Tech License or equivalent work experience
- High school diploma or equivalent required
- Associate or Bachelor’s degree in healthcare, business, or related field preferred
Benefits
- Health insurance
- Competitive salary
- Professional development opportunities
- Retirement plans
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