Communication Manager responsible for internal and external communication strategies at Ekimetrics. Collaborating with leadership and producing high - quality content for a global audience.
About the role
- Commercial Excellence Manager overseeing awareness-to-lead-to-order processes and driving customer experience strategies at Alfa Laval. Lead CRM-related initiatives for increased business generation in the MEA region.
Responsibilities
- Owns the awareness-to-lead-to-order process
- Local point of contact for CRM-related topics
- Ensure all customer data is activated for commercial strategies
- Champions customer experience efforts anchored in Cluster strategy
- Plan and execute commercial support activities
- Responsible for engaging local organization on key CRM processes
- Ensure continuous progress on data quality journey
- Local champion for Customer Experience process
Requirements
- 8-10 years of experience
- Good knowledge of IT ecosystem (CRM, ERPs etc.)
- Ability to translate data into actionable insights
- Proactive personality and excellent communication skills
- Advanced in stakeholder management
- Advanced general business knowledge in Marketing and sales
Benefits
- Interesting and challenging position
- Open and friendly environment
- Professional development opportunities
- Global network with different nationalities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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