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HealthfirstDirector, Performance Improvement
Director of Performance Improvement responsible for PI initiatives and team leadership at Healthfirst. Collaborating with operations to enhance business processes and productivity measures.
About the role
- Lead and develop the commercial team managing X (Twitter) across the region, ensuring smooth execution and strong sales performance.
- Build the regional commercial strategy, including business plans, forecasting, and pipeline management, to drive sustainable revenue growth.
- Own senior-level relationships with agencies, key accounts, and C-suite stakeholders to integrate X into their digital and communication strategies.
- Act as the main liaison with our Partner (X – Twitter), ensuring continuous alignment, business reviews, and partner satisfaction.
- Oversee trading agreements, commercial deals, and incentive negotiations with agency buying departments and strategic partners.
- Coordinate with cross-functional teams (marketing, research, brand strategy, product, etc.) to ensure seamless execution and operational efficiency.
- Lead quarterly/weekly reporting, highlights, lowlights, and performance insights for Aleph and X management teams.
- Set and monitor KPIs for Client Partners, Client Success Managers, and SMB teams to ensure delivery on revenue-per-head and efficiency goals.
- Drive product adoption, strategic account growth, new business activation, and reactivation of churned partners.
- Identify and assess new market opportunities and expansion potential across the region.
- Represent Aleph at industry events relevant to X and lead regional education initiatives for agencies and clients.
Requirements
- Proven experience in digital advertising, commercial leadership, or platform partnership roles—preferably managing a region or multiple markets.
- Strong track record of building and executing sales strategies, hitting revenue targets, and leading high-performing commercial teams.
- Expertise in managing C-level relationships, agency partnerships, and complex commercial negotiations.
- Ability to translate market insights into actionable business plans, forecasts, and business cases.
- Strong analytical skills, business acumen, and comfort working with performance metrics, pipeline data, and strategic reporting.
- Excellent communication, stakeholder management, and cross-functional coordination capabilities.
- A proactive, growth-focused mindset with the ability to identify opportunities, solve challenges, and scale business impact across diverse markets.
Benefits
- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
- Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising.
- Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
- We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
- Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
- At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
SF
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