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About the role
- Senior Digital Workplace Engineer overseeing virtual desktop delivery and integration of hybrid solutions at Corebridge Financial. Responsible for architecture, design, and operational excellence in VDI environments.
Responsibilities
- Lead the design and architecture of our next-generation VDI/DaaS platform, integrating Citrix DaaS (or Virtual Apps and Desktops), Windows 365, and Amazon WorkSpaces into a cohesive and performant hybrid solution.
- Develop technical roadmaps for the EUC environment, including migration strategies, lifecycle management, and adoption of new technologies (e.g., containerization, secure browser isolation).
- Ensure the VDI/DaaS architecture adheres to security best practices (Zero Trust, least privilege, data encryption) and organizational compliance standards.
- Conduct capacity planning, demand forecasting, and performance modeling to ensure the environment is correctly scaled, optimized for cost, and highly available.
- Design and implement robust Disaster Recovery (DR) and Business Continuity (BC) plans for all virtual desktop infrastructure.
- Implement, configure, and maintain core components of Citrix (Cloud Connectors, StoreFront, WEM, Director, NetScaler/Gateway), Windows 365 (Cloud PCs, Intune integration, provisioning policies), and Amazon WorkSpaces.
- Develop automation and orchestration scripts (e.g., PowerShell, Terraform, Python) for provisioning, monitoring, image management, and system tuning.
- Manage and optimize desktop images (Golden Images) and application layering technologies (e.g., FSLogix, Citrix App Layering) to ensure a fast, consistent, and resilient user experience.
- Serve as a Tier 3 escalation point for complex technical issues related to VDI/DaaS, including logon latency, network performance (HDX, PCoIP), security, and application delivery problems.
- Collaborate with Network, Cloud Infrastructure (Azure/AWS), and Security teams to integrate VDI/DaaS solutions seamlessly.
Requirements
- 10+ years of experience in IT, with at least 5 years specializing in the design and engineering of large-scale Virtual Desktop Infrastructure (VDI)/Desktop as a Service (DaaS) environments.
- Deep Subject Matter Expertise (SME) in Citrix DaaS/Virtual Apps and Desktops including WEM, PVS/MCS, and NetScaler/Gateway.
- Proven hands-on experience designing and managing Microsoft Windows 365 (Cloud PCs) and integration with Microsoft Intune, Azure AD, and Azure Virtual Desktop (AVD).
- Strong experience with Amazon WorkSpaces deployment, management, and optimization within the AWS ecosystem.
- Expertise in Windows Server and Windows 10/11 operating systems, GPOs, Active Directory/Azure AD, and identity management.
- Proficiency in scripting and automation (PowerShell is essential).
- Solid understanding of networking concepts related to VDI (latency, bandwidth, load balancing, firewalls, and protocols like RDP, HDX, PCoIP).
Benefits
- Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
- Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
- Employee Assistance Program: Confidential counseling services and resources are available to all employees.
- Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
- Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
- Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
Job title
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Experience level
Salary
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Tech skills
Location requirements
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