SAP EWM Functional Lead at Boeing focusing on implementation and support of SAP based on S4 Hana technology. Collaborating with business and technical stakeholders to improve logistics systems.
About the role
- SAP Support Consultant ensuring efficient logistics processes and supporting clients operationally in Berlin. Involves problem solving and coordination with SAP specialists.
Responsibilities
- Ensure stable and efficient SAP logistics processes
- Resolve incidents sustainably and reliably support our customers in their day-to-day operations
- Serve as the central point of contact for our customers in SAP application support with a focus on logistics
- Receive, analyze and process support requests and incident reports via the ticketing tool
- Ensure stable, high-quality operational SAP support in the customers' daily business
- Analyze incidents, change requests and error messages in logistics processes
- Reproduce, analyze and permanently resolve errors on customer systems
- Work closely with and coordinate internal subject-matter specialists and SAP on more complex issues
- Provide clear, traceable documentation of solutions
Requirements
- Degree in (business) computer science, business administration, logistics, or a comparable qualification with strong process understanding
- Several years of experience in the SAP logistics area, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
- Very good knowledge of logistics end-to-end processes including customizing in the modules SD, MM, LE and adjacent modules such as PP, FI and CO
- Experience in SAP application support and working with ticketing tools
- Analytical, solution-oriented and customer-focused mindset
- Independent, structured and reliable working style
- Team player, resilient and enjoy operational support and customer contact
- Very good German and English skills, both written and spoken
Benefits
- Professional development through individual training and SAP certifications
- Open, informal culture and a supportive team
- Structured support processes with modern ticketing tools
Job title
Job type
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Not specified
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