Field Service Engineer working at client laboratories to install and maintain atomic spectroscopy products. Requires a chemistry degree and significant analytical techniques experience.
Responsibilities
Install and optimize equipment and hardware configurations at customer sites.
Diagnose and resolve product performance issues.
Perform maintenance and repairs.
Ensure customer satisfaction by informing customers about preventive maintenance activities and configurations that may affect product performance.
Proactively address potential equipment issues to prevent unexpected interruptions to the customer's operations.
Implement and validate customer analytical methods.
Train other field engineers and customers/users on solutions (classroom or on-site).
Requirements
University degree in Chemistry (Analytical Chemistry, Biochemistry, Physical Measurements, etc.) or a related field
Significant experience with analytical techniques/methods in atomic spectroscopy (ICP-OES, ICP-MS, UV...)
Experience in a similar role in technical support OR as a user/operator of these products
Good oral and written English skills
Benefits
Opportunity to grow within an international company to develop your skills
Commitment to work–life balance
A supportive work environment based on integrity, transparency, and trust
A quality- and innovation-focused environment serving clients in dynamic, constantly evolving industries
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