Hybrid Platform Engineer

at Agile Actors

• Job title: Platform Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ETL, SQL
• Location requirements: Hybrid, Chalandri, Greece

About the role

• Platform Engineer at Agile Actors supporting technical teams for clients globally through coaching and innovation. Focusing on platform operations, integrations, and reliability within a dynamic environment.

Responsibilities

• Join a vibrant tech company empowering client teams through coaching and innovation.
• Collaborate with diverse teams and global leaders across various domains.
• Focus on continuous growth and professional development in a supportive environment.
• Support platform operations ensuring optimal performance and system reliability.
• Work with internal and external stakeholders to resolve technical platform issues.
• Contribute to the development of system integration and monitoring solutions.
• Act as a liaison between multiple teams facilitating communication and documentation.

Requirements

• Platform Operations & Support
• Monitor, maintain, and optimize store-level platforms to ensure high availability, stability, and performance.
• Provide Tier 2 technical support to store operations teams, troubleshooting issues related to data flows, system performance, and system integrations.
• Collaborate with internal teams and external vendors to resolve platform incidents efficiently and minimize operational disruption.
• Systems Integration & Data Management
• Strong understanding of relational databases, including writing and optimizing SQL queries, performing data validation, and supporting ETL processes.
• Solid knowledge of system integration patterns, including:
• API-based integrations
• Event-driven architectures
• Flat-file integrations
• Message queues
• Real-time and batch processing
• Ability to work closely with engineering teams to implement, test, validate, and support integrations between store systems and enterprise platforms.
• Lifecycle & System Performance
• Ensure overall system stability and provide technical guidance during new system implementations.
• Contribute to continuous improvement initiatives for deployment pipelines, operational workflows, and system reliability.
• Support release processes and post-deployment validation activities.
• Monitoring & Reliability
• Implement, enhance, and maintain monitoring, alerting, and observability solutions to proactively detect and resolve performance issues.
• Participate in on-call rotation for critical store systems, ensuring timely incident response.
• Perform root-cause analysis and contribute to long-term system stability and reliability improvements.
• Collaboration & Communication
• Act as a key liaison between delivery, product, engineering, and business teams, ensuring clear communication of technical topics and operational risks.
• Produce and maintain technical documentation, including system flows, operational procedures, troubleshooting guides, and knowledge base articles.
• Provide training, knowledge sharing, and technical guidance to cross-functional teams when required.

Benefits

• Tailored Remuneration Package that recognizes your expertise with a competitive salary
• Private Health Care Insurance to ensure your physical well-being
• Ticket Restaurant Card
• Psychological Support through a professional helpline for you and your family, with 5 free sessions included to promote mental well-being.
• Internal Coaching Program empowers your growth, with experienced coaches supporting both technical and soft skills development.
• Personal Development Plan tailored with your coach to align with your career aspirations.
• 360° Continuous Feedback Model to keep your skills and performance aligned with your goals.
• Unlimited Training & Learning resources to cover all aspects of your professional growth, including access to various online platforms such as Udemy, Coursera, and Pluralsight from day one.
• Career Development Pathways that offer mentoring, leadership programs, and opportunities to enhance both technical and leadership skills.
• Chapters (Internal Communities) for sharing knowledge, mentoring, and shaping technology’s future.
• Diverse Customer Ecosystem offers dynamic opportunities for career growth and development.
• Onboarding Buddy to support and guide you from day one.
• Flexible Working conditions tailored to your assigned account.
• Work-Life Balance with a culture that promotes flexibility and sustainability.