Hybrid Director, Quality Assurance

at Age of Learning

• Job title: Director, Quality Assurance
• Job type: Full Time
• Experience level: Lead
• Salary: $150,000 - $185,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Glendale, United States

About the role

• Director of Quality Assurance leading the QA discipline for ABCMouse and Adventure Academy. Overseeing QA strategy, automation, and performance to ensure high-quality learning experiences.

Responsibilities

• Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability.
• Establish end-to-end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why.
• Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics.
• Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence.
• Oversee automation strategy and roadmap, identifying high-value automation opportunities while ensuring manual testing complements automation effectively.
• Integrate QA into CI/CD pipelines, maintaining efficient pre-release validation and post-deployment verification processes.
• Leverage observability and customer feedback tools (e.g., APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities.
• Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases.
• Lead and mentor a cross-functional QA team, fostering accountability, technical excellence, and a shared culture of quality.
• Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals.

Requirements

• 8+ years in QA or software testing roles, including hands-on test design, execution, and automation.
• 3+ years in QA leadership or management roles, overseeing teams and frameworks.
• Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing.
• Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies.
• Demonstrated success integrating QA with CI/CD pipelines and release processes.
• Solid understanding of test management systems (e.g., TestRail) and version control (e.g., Git).
• Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact.
• Proven ability to improve traceability, test coverage visibility, and cross-team accountability.

Benefits

• 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
• A 401(k) program with employer match
• 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year
• Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions