Customer Support Engineer at Scality, passionate about Linux and cloud technologies, guiding customers through technical challenges. Join a global team to protect and access data securely.
About the role
- Senior Technical Analyst driving technical solutions in distributed payment systems at Aevi. Leading investigations and mentoring junior analysts in a dynamic, global team environment.
Responsibilities
- Act as a key technical authority across Aevi’s platforms
- Lead complex investigations and resolve business-critical production incidents
- Shape technical solutions across distributed payment systems
- Operate as an L3/L4 escalation point, working across Engineering, Architecture, Product, Delivery and external partners
- Mentor analysts and strengthen engineering processes
Requirements
- 4+ years of experience as a Technical Analyst in fintech, banking, or complex distributed systems
- Strong expertise in APIs, REST, JSON/XML, and microservices troubleshooting
- Deep log analysis experience in AWS (CloudWatch, ECS, EC2, S3) or Kubernetes environments
- Strong understanding of payment processing and transaction lifecycles
- Knowledge of PCI DSS and ISO 20022 / ISO 8583 messaging standards
- Excellent analytical thinking and the ability to explain complex issues clearly
- Experience with third-party integrations in fintech environments is highly valued.
Benefits
- Benefit from our unlimited vacation policy, so you can take a breather whenever you want and need it.
- Explore various growth opportunities and level up your career with us.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technical Support Engineer focusing on operations within a critical infrastructure team. Maintaining 24/7 operations for international clients in a dynamic environment.
Technician Support IT primarily responsible for maintenance and user support in an industrial setting. Working for an inclusive company focused on creating sustainable jobs for the disadvantaged.
Support Technician for final user equipment at SONDA. Solving incidents and configuring technology services under Sonda's model.
Technical Support Engineer providing support for Optix clients in a hybrid role. Managing technical issues and enhancing user experience with the Optix platform.
Summer Intern providing hands - on technical support in a large international enterprise environment. Opportunity to develop strong customer service and troubleshooting skills.
Technical engineer resolving customer concerns and improving internal tooling at Vercel. Collaborating with teams to drive solutions and enhance user experience.
Senior Product Life Cycle Support Engineer at GE Vernova driving engineering initiatives and managing product - focused programs. Engaging with cross - functional teams to improve effectiveness and coordination in engineering functions.
Senior Product Life Cycle Support Engineer at GE Vernova improving engineering function effectiveness through cross - functional programs. Utilizing technical and analytical skills to improve product - focused initiatives while collaborating with various stakeholders.
Credentialing Support Analyst maintaining compliance files for healthcare professionals at Anders Group. Managing credentialing, compliance, and data management in a hybrid work environment.