Workspace & Infrastructure Support Engineer delivering exceptional IT support for CDW coworkers. Focused on resolving technical issues and ensuring smooth IT operations in collaboration with teams.
About the role
- Service Engineer maintaining and repairing electrical and electronic systems across industries. Involves training staff and ensuring proper operation of systems for clients in Germany.
Responsibilities
- Worldwide deployment for maintenance and repair of electrotechnical and electronic components, systems and installations such as power converter units, including battery systems
- Investigation of complex power converter units at customer sites, test and trial fields as part of handling customer complaints
- Training and instruction of the operating personnel for the respective systems
- Providing product information to customers
- Guiding and instructing technically subordinate staff on site
- Carrying out installation inspections of site-installed equipment
- Commissioning of new equipment and systems at customer sites
- Documenting performed activities and the condition of the device or system, including preparation of customer-specific protocols (SAT, WKP)
- Inspection of customer devices and systems, including preparation of a defect list and a maintenance plan according to the service life reached by the device/system
- Creation of technical documentation on the procedure for fault analysis
- Adapting test routines and programs
- Preparing retrofit/conversion concepts and circuit diagrams
- Determining the necessary measuring points, test equipment and protocols for KTA-required seismic and EMC tests
Requirements
- Degree: Dipl.-Ing. (FH) or equivalent in Electrical Engineering
- Experience in power supply and project planning/engineering
- Knowledge of our products is an advantage
- Familiarity with relevant DIN VDE standards, TAB and UVV regulations is advantageous
- Willingness to travel is required
- Goal-oriented, structured and stress-resistant, especially in communication with customers
- Commitment and a confident demeanor with solid problem-solving skills
- Ability to work in a team
- Very good written and spoken German and English
Benefits
- Holiday pay: Enjoy 30 vacation days per calendar year plus an additional holiday pay allowance
- Christmas bonus: An additional festive payment to make the holiday season even brighter
- Performance bonus: Reward and support for good performance
- Additional days off for family care
- Special payments: Receive two additional special payments per year
- Corporate benefits: Take advantage of attractive employee offers
- Bike leasing: Commute to work healthily with a leased bicycle
- AEGPS Academy: Structured and flexible learning opportunities for your continuous professional and personal development
- Large cafeteria with a wide selection on the company premises
- Fresh fruit and water are available free of charge at any time
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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