About the role

  • Analyzing claims workflows, business rules, loss reporting processes, and regulatory requirements.
  • Translating claims requirements into detailed user stories, configurations, and data mapping.
  • Supporting system configuration and testing within modern insurance/claims platforms.
  • Working directly with claims adjusters, SMEs, developers, and client stakeholders.
  • Supporting MPL-related requirements such as incident/occurrence reporting, liability triggers, defense costs, reserves, and coverage nuances.
  • Ensuring deliverables align with client expectations in a fast-paced, agile environment.

Requirements

  • 2+ years of Business Analysis experience, with claims experience required (P&C, Health, MPL, or specialty lines).
  • Hands-on experience working with claims departments, adjusters, claims workflows, FNOL, coverage analysis, or system configuration.
  • Ability to commute to Harrisburg, PA once per month for in-person work.
  • Agile experience with proven success delivering in iterative environments.
  • Strong ability to translate complex claims and MPL requirements into actionable system configurations, data rules, and workflows.
  • Excellent client-facing communication and stakeholder-management skills.
  • Strong requirements gathering, process analysis, backlog management, and documentation abilities.
  • Technical proficiency, including familiarity with cloud-based insurance/claims platforms, data mapping, and integration concepts.
  • Ability to work independently in a remote environment and manage tasks with minimal supervision.
  • Experience working with modern insurance cloud solutions and insuretech platforms.
  • Knowledge of the medical industry and healthcare regulations.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • STD/LTD
  • Accidental Dismemberment

Job title

Business Analyst – Claims, MPL

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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