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About the role
- Director of PAP Services at AdaptHealth responsible for market development and operational efficiency in healthcare services. Collaborates with leadership to enhance patient care and program outcomes.
Responsibilities
- Develops and monitors operational budgets including variance analysis, return on investment, and appropriate action plans for remediation.
- Identifies cost reductions/efficiencies/revenue enhancements and makes any changes within areas of responsibility.
- Identifies and implements strategies to increase revenue and market share for defined programs.
- Uses critical thinking and problem-solving skills to achieve departmental goals and balance workload.
- Integrates industry best practice and evidence-based practice into programs and standards of care.
- Develops effective program models and measures outcomes that are patient centered rather than product line centered.
- Consistently manages operating teams to ensure achievement of organizational values, goals, strategic plan, and mission.
- Ensures departmental completion and compliance with Company Quality Improvement initiatives and objectives and meets ACHC and regulatory requirements.
- Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Establishes annual goals and objectives for the department based on the organization’s strategic goals.
- Responsible for achieving organizational performance and retention goals, including timely completion of performance evaluations.
- Collaborate with leadership to develop the PAP program and improve patient satisfaction.
- Works with mid-level managers to create daily, weekly, monthly, and quarterly key performance Indicators.
- Works with mid-level managers and contract price table management to assure that all accurate billing and payor information is added into the AdaptHealth system.
- Assesses and set goals for all related metrics including productivity, denial management, days sales outstanding, accounts receivable turnover, accounts receivable aging composition, account volume per office, etc.
- Drives team member engagement, recognition, and retention.
- Develops and maintains working knowledge of current HME products and services offered by the company.
- Maintains patient confidentiality and functions within the guidelines of HIPAA.
Requirements
- An associate degree from an accredited college required, bachelor’s degree preferred
- Five (5) years’ experience in Revenue Cycle Management or proven related experience is required
- Relevant experience in health care administrative, financial, insurance customer services, claims, billing, home health and/or medical terminology training preferred
- Valid and unrestricted driver’s license in the state of residence
Benefits
- Maintain compliance with AdaptHealth’s Compliance Program
- Complete assigned compliance training and other educational programs as required
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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