About the role

  • Community Manager II managing a portfolio of HOAs for Action Property Management in Los Angeles. Ensuring client retention and homeowner satisfaction while driving operational excellence.

Responsibilities

  • Manage a portfolio of at least 7 community associations.
  • Prepare, coordinate, and attend board and annual meetings.
  • Support long-term association needs such as planning, budgeting, maintenance strategy, and annual calendar development.
  • Review monthly financial statements and provide insights to assist boards in making informed decisions.
  • Coordinate closely with internal support teams and vendors.
  • Monitor key performance indicators (KPIs) related to work orders and compliance.
  • Conduct periodic community inspections to identify maintenance needs.
  • Ensure compliance with governing documents and association policies.
  • Verify contractor credentials and manage services.
  • Interface with board members, homeowners, and vendors to resolve issues promptly.

Requirements

  • 3+ years of HOA portfolio management experience.
  • CMCA certification or the ability to obtain within your first 6 months of employment.
  • Evening availability for Board meetings.
  • Ability to travel to and from your property for in-person meetings when needed.
  • Keen knowledge of budgets and the budgeting process.
  • Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
  • Strong verbal and written communication skills.
  • Effective presentation skills.
  • Exceptional time management skills and ability to work independently.
  • Commitment to following up on all issues in a timely manner.

Benefits

  • Health insurance
  • 401(k) with company match
  • Paid time off
  • Professional development opportunities
  • Monthly auto allowance
  • Monthly reimbursements for cell phone and internet
  • Flexible work arrangements

Job title

Community Manager II

Job type

Experience level

Mid levelSenior

Salary

$90,000 - $100,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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