Technical Operations Manager overseeing building services across North and South America. Driving operational excellence and compliance while collaborating with regional teams.
About the role
- Senior Technical Program Manager overseeing technology modernization efforts at Actabl. Leading cross-team initiatives and collaborating with senior leadership to ensure project success.
Responsibilities
- Help build a high-performing, high-accountability Product & Technology organization
- Play a key role in making Actabl AI-native in how we plan, build, and deliver
- Influence how modern engineering practices, metrics, and operating rhythms are adopted
- Work directly with senior leadership on the company’s most strategic initiatives
- Lead execution across large, multi-team modernization efforts involving platform evolution, architectural refactoring, quality automation, security, and scalability
- Drive milestone tracking, risk management, and modernization KPIs
- Provide clear executive visibility into progress, risks, and tradeoffs
- Own cross-team program planning, sequencing, and dependency management
- Ensure delivery remains predictable as complexity increases
- Partner closely with Engineering and Product leaders to keep execution aligned to outcomes
- Drive adoption of Actabl’s unified Product Development Lifecycle (PDLC)
- Coordinate cross-team planning and platform dependencies across products
- Partner with leadership on OKR execution and operating cadence
- Own delivery metrics, dashboards, and execution rhythms
- Identify systemic bottlenecks and drive continuous improvement
- Prepare executive-level and board-ready views of progress, risks, and tradeoffs — converting detailed delivery data into clear decision inputs
- Be directly accountable for program-level outcomes.
- Drive alignment on sequencing and dependency resolution
- Surface and escalate delivery risks early
- Recommend tradeoffs when capacity or dependencies threaten outcomes
- Hold teams accountable to agreed milestones and operating cadence
Requirements
- 7–10+ years leading complex technical programs in SaaS or cloud environments
- Proven experience coordinating work across multiple engineering teams
- Background in large-scale modernization, migration, or platform transformation
- Experience partnering closely with Product, Engineering, Platform, and Data teams
- Technical Fluency - You don’t need to code, but you should be comfortable navigating:
- Modern cloud architectures and CI/CD pipelines
- Service-based systems, databases, and performance considerations
- Quality automation and reliability practices
- Platform capabilities such as authentication, observability, and data pipelines
Benefits
- Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
- Employer-paid life & AD&D, short-term disability & long-term disability
- Discounted pet insurance plans through Wishbone
- Employee Assistance Program (EAP) services available to employees & their dependents
- On-site gym available for free use at Denver office
- Competitive base salary with bonus structure
- Healthcare spending accounts with employer contributions
- 401(k) plan with an employer match of up to 4%
- Unlimited discretionary time off hours to be used when needed
- 10 observed US federal holidays throughout the year
- Winter recess for all Actabl employees between December 24th-January 2nd
- 12 weeks of parental leave for both birthing & non-birthing parents
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