Infrastructure Systems Engineer II managing production application support for Conduent. Collaborating on ITIL processes and incident management while working in a 24/7 environment.
About the role
- Technical leader managing the advancement of VDI services at Acrisure, a global fintech company. Leading platform strategy and ensuring security compliance in Azure Virtual Desktop environments.
Responsibilities
- Lead the advancement and maturity of VDI services, championing best practices for lifecycle management, capacity planning, performance optimization, and user experience.
- Design and deploy Azure Virtual Desktop environments tailored to the unique requirements of each business unit, ensuring optimal performance, scalability, and security posture.
- Own the end-to-end VDI platform, including Azure Virtual Desktop (AVD), Nerdio, and ControlUp, ensuring reliability, scalability, and security.
- Develop, communicate, and execute a strategic roadmap for VDI platform growth, feature adoption, and service maturity.
- Collaborate with business units and internal stakeholders to gather requirements, develop technical specifications, and implement solutions that align with business objectives and security standards.
- Provide technical expertise and guidance to junior engineers and support staff, serving as a subject matter expert in Azure Virtual Desktop, FSLogix, Nerdio Manager, and ControlUp best practices.
- Implement robust security measures across virtual desktop infrastructure, including network segmentation, identity and access management, encryption, and threat detection, to safeguard sensitive data and ensure regulatory compliance.
- Proactively identify and mitigate security vulnerabilities and compliance risks in virtual desktop environments, conducting regular security assessments and audits to maintain a strong security posture.
- Stay current with industry trends and emerging threats in cloud security, continuously evaluating and enhancing our security practices and controls to protect client assets and mitigate cyber threats.
Requirements
- 3+ years of experience owning and maturing enterprise VDI platforms, including Azure Virtual Desktop and Nerdio.
- Demonstrated success in building and executing technical roadmaps.
- Demonstrated proficiency in configuring and managing Azure Virtual Desktop environments with multi-tenancy considerations, including isolation, resource allocation, and billing.
- Extensive knowledge of FSLogix profile management and Office 365 containerization techniques in multi-tenant setups, with a focus on security.
- Hands-on experience with Nerdio Manager for WVD or similar management platforms for Azure Virtual Desktop in a multi-tenant context, with strong security controls.
- Relevant Microsoft certifications (e.g., Azure Administrator, Azure Virtual Desktop Specialty, Azure Solutions Architect, Security certifications) preferred.
- Ability to collaborate effectively with business units and internal stakeholders to gather requirements, develop technical specifications, and implement solutions that align with business objectives and security standards.
Benefits
- Competitive compensation
- Flexible vacation policy, paid holidays, and paid sick time
- Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
- Company-paid Short-Term and Long-Term Disability Insurance
- Company-paid Group Life insurance
- Company-paid Employee Assistance Program (EAP) and Calm App subscription
- Employee-paid Pet Insurance and optional supplemental insurance coverage
- Vested 401(k) with company match and financial wellness programs
- Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
- Paid maternity leave, paid paternity leave, and fertility benefits
- Career growth and learning opportunities
- …and so much more!
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