Hybrid Senior Product Manager – Integrations Marketplace

Posted 23 hours ago

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About the role

  • Product Manager leading development of Integrations Marketplace for B2B SaaS platform. Collaborating with engineering and stakeholders to enhance customer experience and manage partner ecosystems.

Responsibilities

  • Defining the product vision for the Integrations Marketplace and aligning stakeholders on what good looks like
  • Building a data-driven prioritisation framework for integration opportunities (customer demand, revenue potential, strategic fit, feasibility)
  • Running continuous discovery: customer interviews, win/loss insights, support ticket analysis, product analytics, and market research
  • Defining the target categories to win in (e.g. payments, expense management, AP automation, CRM/PSA, banking feeds, HR/payroll) and the experience principles for each
  • Owning the marketplace and in-product integrations management UX, working with Product Design to create intuitive, low-friction admin journeys
  • Translating strategy into a roadmap, user stories, and acceptance criteria; manage trade-offs to deliver value iteratively
  • Collaborating with Engineering and Architecture to ensure platform capabilities support the desired customer and partner experience, without owning platform architecture
  • Planning rollouts with Support and Professional Services, ensuring clear documentation, enablement, and feedback loops
  • Defining a partner onboarding and certification programme, including quality, security, and support requirements for listings
  • Working with the Partner, Sales, and Marketing teams to build a partner pipeline and go-to-market plan for priority categories
  • Defining commercial models for marketplace participation (where applicable), including pricing approaches and revenue-share principles
  • Defining customer-facing monitoring and admin workflows (status, alerts, troubleshooting guidance) so integrations are understandable and supportable
  • Partnering with Support and Engineering to ensure a smooth transition from current integrations to the new marketplace experience with minimal disruption
  • Driving stakeholder communications, release notes, and training assets to support adoption

Requirements

  • 6+ years of Product Management experience in B2B SaaS
  • Experience building products that involve integrations, partner ecosystems, marketplaces, or platform capabilities
  • Strong discovery and strategic thinking: comfortable using qualitative and quantitative inputs to decide what to build next
  • Technical fluency to collaborate effectively with Engineering (comfortable discussing APIs, authentication, webhooks and file-based integrations at a practical level)
  • Experience shaping complex admin workflows and designing for reliability, transparency, and supportability
  • Excellent stakeholder management and communication skills across Product, Engineering, Services, Support, Sales and Partners

Benefits

  • 28 days annual leave + bank holidays + 1 day off for your birthday
  • Hybrid working
  • Working from abroad - up to 6 weeks per calendar year
  • Private Health Insurance
  • 5% Pension contribution
  • Life Assurance - 4 x Salary
  • Income Benefit
  • Wellbeing initiatives

Job title

Senior Product Manager – Integrations Marketplace

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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