Manager of Branch Service overseeing technical specialists in office technology solutions at Canon USA. Leading a team to service customers effectively while managing product support and logistics.
Responsibilities
Manage a team that services and supports specific business system products and services
Select, hire, train, and develop technical representatives
Address and resolve customer issues effectively
Oversee the warehousing process related to merchandise and inventory
Develop and educate the team on new technology
Requirements
Bachelor's degree in a relevant field or equivalent experience required
7 years of related experience
Service management experience in the office technology industry
Hands-on field technical experience with a vast knowledge of electromechanical technology
Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred
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