Hybrid Branch Service Manager

Posted 2 hours ago

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About the role

  • Manager of Branch Service overseeing technical specialists in office technology solutions at Canon USA. Leading a team to service customers effectively while managing product support and logistics.

Responsibilities

  • Manage a team that services and supports specific business system products and services
  • Select, hire, train, and develop technical representatives
  • Address and resolve customer issues effectively
  • Oversee the warehousing process related to merchandise and inventory
  • Develop and educate the team on new technology

Requirements

  • Bachelor's degree in a relevant field or equivalent experience required
  • 7 years of related experience
  • Service management experience in the office technology industry
  • Hands-on field technical experience with a vast knowledge of electromechanical technology
  • Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred
  • Strong communication skills
  • Excellent time management skills

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) Savings Plan
  • Discretionary profit sharing
  • Discretionary success sharing
  • Educational assistance
  • Recognition programs
  • Vacation

Job title

Branch Service Manager

Job type

Experience level

SeniorLead

Salary

$77,180 - $115,580 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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