About the role

GenAI Engineer designing LLM-driven workflows for clinical applications at Abridge. Collaborating with researchers and clinicians to enhance healthcare through generative AI and advanced technologies.

Responsibilities

Design and build GenAI systems that turn LLMs into composable, dependable tools—leveraging retrieval, tool use, agentic reasoning, and structured outputs.
Collaborate with ML and infra engineers to scale and optimize GenAI workflows, managing latency, context windows, and model choice.
Write high-quality, modular code that’s graceful under failure, flexible to change, and easy to iterate on.
Own major architectural decisions—how we architect workflows, define data flow, cache intermediate state, and structure generative outputs.
Drive rigorous evaluation: build benchmark datasets, develop automated and human-in-the-loop frameworks, design experiments to surface failure modes and edge cases, run A/B tests to inform deployment, and distill insights from clinician feedback to evaluate and guide model improvement.
Leverage frontier capabilities: rapidly prototype with new models and model capabilities, open-source tools, and novel prompting techniques.

3+ years of experience building production-grade systems, with 1–2+ years focused on GenAI or LLM-powered products.
Deep fluency with LLM APIs, prompting strategies, and orchestration patterns (e.g., LangChain, LlamaIndex, custom pipelines).
Experience with retrieval systems (e.g., semantic and lexical retrieval, vector DBs, efficient kNN), function calling, tool-use, or agentic workflows.
Working knowledge of model evaluation, experience building diverse datasets, conducting both automated and human-in-the-loop evaluations, running A/B tests, and working with subject matter experts to guide model improvement.
Strong Python fundamentals—including ability to write clean code, design comprehensive test-cases, and familiarity with core language features and standard libraries; experience with async programming, performance profiling, packaging, and deployment tooling is strongly preferred.
Good taste and intuition: You know when to move fast, ship, and iterate and also when to take a beat to tackle tech debt.

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.