Staff Software Engineer leading the APAC team within Abnormal AI's Multi-Product Platform. Focusing on customer experience and international expansion in cutting-edge security solutions.
Responsibilities
Lead and mentor a team of 15+ engineers, raising the technical bar while helping individuals grow into the best versions of their engineering careers.
Drive the evolution of the Abnormal customer journey as we expand into international markets, enter the public sector, and serve new market segments.
Own and develop complex, customer-facing features that simplify the Abnormal experience for the world's largest organisations.
Define and uphold SLAs for our systems while maintaining a high standard for operational excellence — reliability is not optional at our scale.
Partner with internal stakeholders and external customers to gather feedback and iterate quickly, turning insight into shipped product.
Shape a team culture that engineers are proud to be part of, and a hiring process that leaves candidates with a positive impression of Abnormal — regardless of outcome.
Requirements
8+ years of experience designing and building web and distributed applications, deployed across multiple data centres.
2+ years at staff level, with a track record of working across teams, mentoring senior engineers, and delivering high-impact outcomes.
Demonstrated experience leading multi-quarter, customer-facing projects from inception through to stable, high-quality operation.
Strong experience collaborating across multiple cross-functional teams (Engineering, Product, Design, and beyond).
Deep, well-formed opinions on technical excellence — spanning design, development, code quality, testing, debugging, and production operations.
BS degree in Computer Science, Applied Sciences, Information Systems, or a related engineering field.
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