LMS Administrator responsible for managing the Learning Management System at Ventra Health. Enhancing learning experiences through system administration, user support, and content management.
Responsibilities
Manage the day-to-day operation of the LMS, including user account management, course setup, and content uploads.
Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
Configure system settings, permissions, and roles to meet the organization's requirements.
Collaborate with instructional designers and subject matter experts to upload, organize, and maintain course content within the LMS.
Ensure content is current, accurate, and aligned with learning objectives.
Conduct regular audits to review content quality and compliance with standards.
Provide technical support to users, including troubleshooting user issues, answering inquiries, and providing guidance on system usage.
Develop and deliver training programs for administrators, instructors, and learners on LMS functionality and best practices.
Create documentation and tutorials to assist users in navigating the LMS platform effectively.
Generate reports on user activity, course completion rates, and other relevant metrics to assess the effectiveness of training initiatives.
Analyze data to identify trends, opportunities for improvement, and areas for expansion of the LMS capabilities.
Maintain data integrity and security protocols, ensuring compliance with privacy regulations.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years of experience administering a Learning Management System, preferably in a corporate setting.
Proficiency in LMS platforms such as Skilljar, Moodle, Intellum, Docebo, or similar system.
Strong technical skills, including knowledge of HTML/CSS, SCORM, and other e-learning standards.
Excellent problem-solving abilities and attention to detail.
Effective communication and interpersonal skills, with the ability to interact with diverse stakeholders.
Proven ability to work independently and collaboratively in a fast-paced environment.
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