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About the role
- LMS Administrator responsible for managing the Learning Management System at Ventra Health. Enhancing learning experiences through system administration, user support, and content management.
Responsibilities
- Manage the day-to-day operation of the LMS, including user account management, course setup, and content uploads.
- Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
- Configure system settings, permissions, and roles to meet the organization's requirements.
- Collaborate with instructional designers and subject matter experts to upload, organize, and maintain course content within the LMS.
- Ensure content is current, accurate, and aligned with learning objectives.
- Conduct regular audits to review content quality and compliance with standards.
- Provide technical support to users, including troubleshooting user issues, answering inquiries, and providing guidance on system usage.
- Develop and deliver training programs for administrators, instructors, and learners on LMS functionality and best practices.
- Create documentation and tutorials to assist users in navigating the LMS platform effectively.
- Generate reports on user activity, course completion rates, and other relevant metrics to assess the effectiveness of training initiatives.
- Analyze data to identify trends, opportunities for improvement, and areas for expansion of the LMS capabilities.
- Maintain data integrity and security protocols, ensuring compliance with privacy regulations.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience administering a Learning Management System, preferably in a corporate setting.
- Proficiency in LMS platforms such as Skilljar, Moodle, Intellum, Docebo, or similar system.
- Strong technical skills, including knowledge of HTML/CSS, SCORM, and other e-learning standards.
- Excellent problem-solving abilities and attention to detail.
- Effective communication and interpersonal skills, with the ability to interact with diverse stakeholders.
- Proven ability to work independently and collaboratively in a fast-paced environment.
Benefits
- Ventra performance-based incentive plan
- Referral Bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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