About the role

  • LMS Administrator responsible for managing the Learning Management System at Ventra Health. Enhancing learning experiences through system administration, user support, and content management.

Responsibilities

  • Manage the day-to-day operation of the LMS, including user account management, course setup, and content uploads.
  • Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
  • Configure system settings, permissions, and roles to meet the organization's requirements.
  • Collaborate with instructional designers and subject matter experts to upload, organize, and maintain course content within the LMS.
  • Ensure content is current, accurate, and aligned with learning objectives.
  • Conduct regular audits to review content quality and compliance with standards.
  • Provide technical support to users, including troubleshooting user issues, answering inquiries, and providing guidance on system usage.
  • Develop and deliver training programs for administrators, instructors, and learners on LMS functionality and best practices.
  • Create documentation and tutorials to assist users in navigating the LMS platform effectively.
  • Generate reports on user activity, course completion rates, and other relevant metrics to assess the effectiveness of training initiatives.
  • Analyze data to identify trends, opportunities for improvement, and areas for expansion of the LMS capabilities.
  • Maintain data integrity and security protocols, ensuring compliance with privacy regulations.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3 years of experience administering a Learning Management System, preferably in a corporate setting.
  • Proficiency in LMS platforms such as Skilljar, Moodle, Intellum, Docebo, or similar system.
  • Strong technical skills, including knowledge of HTML/CSS, SCORM, and other e-learning standards.
  • Excellent problem-solving abilities and attention to detail.
  • Effective communication and interpersonal skills, with the ability to interact with diverse stakeholders.
  • Proven ability to work independently and collaboratively in a fast-paced environment.

Benefits

  • Ventra performance-based incentive plan
  • Referral Bonus

Job title

LMS Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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