Senior Data Analyst delivering actionable insights from data to support operational projects at CloudFactory. Collaborating with cross - functional teams in a fast - paced production environment.
About the role
- Data Analyst querying large datasets and developing reports using SQL and Tableau. Working on ad-hoc data requests and providing analytical insights to the organization.
Responsibilities
- Query data for various ad-hoc data needs
- Identify trends and perform in-depth analyses to uncover underlying drivers
- Design, develop, and deploy various KPIs to track Service Quality, Productivity, Frequency, and Severity
- Develop reports to track new initiatives and annual performance goals
Requirements
- Experience in a traditional data or analytics corporate environment
- Ability to learn new methodologies, databases, and analytical tools
- Excellent skills in using Microsoft Excel and PowerPoint
- Excellent Tableau and SQL skills (certification is a plus)
- Excellent experience with Python and Jupyter Notebooks
- Ability to analyze, organize and shift priorities to meet the needs of your manager/supervisor
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plan with company match AND Pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts
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