Contact Center Back Office Team Leader for Volton overseeing the coordination of escalated customer cases and ensuring effective resolution. Leading a team to enhance customer experience.
About the role
- Customer Service Advisor for Entel Chile dealing with incoming calls and providing solutions. Aiming to enhance customer satisfaction and service delivery.
Responsibilities
- Atender llamadas entrantes de clientes entel Chile
- Brindar soluciones y ofrecer el servicio adicional de entel chile
Requirements
- Experiencia en Call Center
- Fluidez verbal, empatía y orientación al cliente
Benefits
- Sueldo fijo S/1130 + Bono alimento S/100
- Comisiones ilimitadas en efectivo
- Bonos extras: indicadores (S/300) + bono movilidad s/160 (1er mes) + comisiones
- Pago de capacitación: S/25 por día de asistencia
- Ingreso inmediato a planilla completa (CTS, gratificaciones, vacaciones, asignación familiar)
- Incentivos semanales (premios, sorteos, puntos)
- Línea de carrera a partir de los 3 meses
- Pagos quincenales (15 y 30 de cada mes)
- Capacitaciones híbridas
Job title
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Experience level
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