Branch Manager leading sales efforts at Peoples Bank, developing teams and building client relationships in Georgetown, KY. Focusing on meeting financial needs through consultative sales.
About the role
- Overseeing hotel operations and managing department heads on cruise ships. Responsibilities include guest relations, inventory management, and quality assurance while ensuring high service standards.
Responsibilities
- Lead and support department heads in the hotel division to ensure optimal collaboration and smooth onboard operations
- Responsible for ordering in the Food & Beverage area, including checking and inventorying deliveries to ensure quality and efficiency
- Prepare cruise reports, analyze guest feedback, and handle special requests and complaints to continuously improve service
- Make decisions regarding cabin assignments and upgrades to provide guests with the best possible experience
- Manage the ship's cashbox and oversee money transfers to ensure financial transparency and security
- Monitor revenues and costs and continuously optimize onboard sales
- Act as host and conduct regular audits to ensure high quality standards onboard
- Conduct performance reviews, identify and develop talent to cultivate future leaders within the company
- Work closely with HR and plan internal staffing
- Manage all internal documentation and ensure budget compliance across all departments
- Organize and lead regular department head meetings to foster clear communication and collaboration
Requirements
- Successfully completed vocational training in the hospitality sector and a business-related qualification (at minimum hotel management school)
- Proven leadership experience and at least two years of professional experience in a comparable position
- Knowledge of Fidelio Cruise and Microsoft Office
- Excellent German and English language skills (French desirable, especially for itineraries in France)
- River ship or ocean-going experience advantageous
- Strong leadership skills and ability to work in a team
- Excellent organizational skills and attention to detail
- Strong communication skills and customer focus
- Flexibility and resilience in a dynamic environment
- Proactive problem-solving abilities and decisiveness
Benefits
- Visit Europe’s most beautiful destinations with overnight stays
- Free days onboard to explore destinations
- International working environment
- Swiss employment contract
- Health, accident and pension insurance
- Outside cabin with natural daylight
- No costs for uniform or visa
- Discounted travel for employees and their relatives
- Various training and development opportunities
- Attractive career advancement opportunities
- Organization of arrival and departure travel
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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