Sales Support Representative providing guidance and support to sellers at Rockwell Automation to optimize their engagement and reduce internal task time. Aiding in coordination with various internal resources and processes.
About the role
- Customer Service role ensuring a top service experience for customers at 95percent, a sustainable fashion company. Engaging with customers through email and chat in a friendly manner during evenings and weekends.
Responsibilities
- Help klanten met hun vragen en zorg voor een topservice-ervaring.
- Beantwoorden van vragen van klanten uit Nederland, België en Duitsland via e-mail of chat.
- Ondersteunen bij het verwerken van orders en retouren.
- Zorgen dat elke klant een positieve ervaring heeft, ook als er eens iets misgaat.
- Klanten enthousiasmeren over ons duurzame concept.
- Reageren op feedback en reviews van onze klanten.
Requirements
- Je bent klantgericht, vriendelijk en kunt goed communiceren.
- Je werkt graag zelfstandig, maar bent ook een echte teamplayer.
- Je bent beschikbaar in de avonduren en/of weekenden (min. 6 tot max. 12 uur).
- Je bent georganiseerd en nauwkeurig.
- Een achtergrond of opleiding in Office- & Supportmedewerker, administratie of klantenservice is mooi meegenomen, maar geen vereiste.
Benefits
- Een leuke bijbaan binnen een jong, duurzaam en groeiend bedrijf.
- Flexibele werktijden (avond en weekend) in overleg.
- Een fijne en informele werksfeer met betrokken collega’s.
- Ruimte om initiatief te tonen en jezelf te ontwikkelen.
- Een passend salaris op basis van leeftijd en ervaring.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Sales Support Representative providing guidance and assistance to sellers at Rockwell Automation. Optimizing seller engagement with customers and reducing internal task time.
Sales Support Representative at Rockwell Automation providing guidance and support to sellers for optimizing customer engagement. Collaborating on sales - related issues and navigating internal processes.
Sales Support Representative optimizing seller engagement and reducing internal task time. Collaborating with internal teams to resolve sales - related customer issues and streamline inquiries.
Sales Support Representative at Rockwell Automation providing guidance and assistance for sellers. Optimizing customer engagement, coordinating critical sales - related issues, and supporting internal sales tools.
Sales Support Representative at Rockwell Automation, providing guidance and support to optimize seller - customer interactions while solving sales - related issues collaboratively.
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Sales Support Representative at Rockwell Automation providing guidance, assistance, and support to sellers. Optimizing seller engagement with customers while reducing internal task time.
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