Financial Center Manager overseeing operations and enhancing customer relationships at Fifth Third Bank. Leading a team to provide consultative sales and financial services in a community-focused environment.
Responsibilities
Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
Learn to cultivate a One Bank culture that proactively collaborates with business partners
Participate in activities that benefit the communities we serve
Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.
Requirements
College degree or two (2) or more years of leadership experience in a sales environment
Ability to professionally represent Fifth Third Bank in verbal and written communication
Capable of analyzing credit and financial information
Ability to successfully execute and coach sales activities
Exhibits business acumen
Demonstrated ability in making sound decisions
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Benefits
Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
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