Operations Supervisor managing production and leading the manufacturing team at Southwire Company. Ensuring safety and operational excellence in the production process.
About the role
- Website Operations Specialist at 4over providing support to customers on branded website platforms. Collaborating cross-functionally to enhance customer experience and platform features.
Responsibilities
- Demonstrate the ability to work independently and within a team environment.
- Collaborate cross-functionally to support platform updates and improvements to customer experience.
- Provide support to Branded Website customers in a timely and professional manner.
- Manage and respond to support tickets for Branded Website customers.
- Identify opportunities and initiatives to improve customer experience.
Requirements
- 3+ years of online trade print experience
- 2-3 years of customer support experience in the printing industry.
- Strong problem-solving skills when faced with unexpected challenges.
- Ability to adapt to new printing technologies or changes in production schedules.
- Ability to manage multiple print jobs simultaneously.
- Precision in monitoring print jobs for color accuracy and quality.
- Ability to read and understand corporate policies and job-related documents in English.
Benefits
- Providing our employees with job training and opportunities for growth, development, and advancement.
- Safe environment for all employees.
Job title
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