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Vivo (Telefônica Brasil)SAP Systems Specialist – SAP BTP
Technical Specialist for SAP BTP at Telefônica Brasil focusing on SAP system integrations and compliance. Participate in project phases and support architectural artifact development.
About the role
- Provide L2/L3 support for SAP CS in the ECC environment
- Support planning, testing, and validation for the EHP upgrade
- Conduct impact analysis, regression testing, and UAT
- Review custom developments (User Exits, BADIs, Enhancements, Interfaces)
- Support Service Orders, Notifications, Contracts, Warranties, Repairs
- Collaborate with SD, MM, PM, FI teams for integrated issue resolution
- Prepare configuration documentation, test scripts, KT materials
- Recommend system improvements and ensure process compliance
- Provide post-upgrade support and user training
Requirements
- 8–10 years of hands-on SAP CS functional experience
- Excellent knowledge of Service Order & Notification Management
- Strong experience in Contract & Warranty processes
- Good understanding of RRB and SD/FI integration
- Proven experience in ECC EHP upgrades
- Familiarity with custom objects (Exits, BADIs, Enhancements)
- Experience with ServiceNow / Remedy / Jira
- Strong communication and documentation skills
- Bachelor's Degree in Computer Science, Engineering, or related field
- SAP CS/SD certification preferred
- Exposure to S/4HANA migration is an advantage.
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