Associate Account Manager in healthcare sales at Philips promoting MR, CT, and DXR imaging solutions. Join a high - impact team to grow into full territory ownership.
About the role
- Senior Digital Account Manager at 1Milk2Sugars managing client relationships and driving digital growth. Leading innovative campaigns while mentoring a team of coordinators and executives.
Responsibilities
- Serve as a senior point of contact for key digital accounts, overseeing strategy, execution, and client relations.
- Lead and develop integrated digital marketing strategies, ensuring alignment with client objectives.
- Proactively identify growth opportunities within client accounts to upsell digital services and drive revenue.
- Own the delivery of exceptional client results, ensuring seamless execution and strategic oversight.
- Mentor and lead a team of Digital Account Managers, Coordinators, and Executives.
- Foster a culture of collaboration, innovation, and accountability within the digital team.
- Guide team members through campaign execution, problem-solving, and performance optimization.
- Provide ongoing training and mentorship to support junior team members’ professional development.
- Design and oversee organic & paid social media campaigns, influencer programs, and digital activations.
- Develop and manage comprehensive digital roadmaps, content strategies, and media plans.
- Monitor campaign performance, analyze data, and present insightful reports to clients.
- Lead the execution of contests, giveaways, and digital projects across multiple platforms.
- Develop and implement efficiency-driven workflows to improve team output and client satisfaction.
- Ensure best practices are followed in content creation, paid media, and analytics reporting.
- Oversee all MSAs, SOWs, and client agreements for digital campaigns.
- Track and report hours via T-Metric and ensure budgets align with account performance.
- Allocate resources effectively and ensure smooth project execution.
- Delegate tasks, oversee workback schedules, and ensure priorities are met.
- Attend client meetings, industry events, and business development opportunities.
- Stay ahead of industry trends and emerging digital marketing technologies.
- Support agency growth by participating in new business pitches and internal strategy meetings.
Requirements
- Bachelor’s degree or certificate in Communications, Digital Marketing, or a related field.
- 6+ years of experience in digital marketing, social media, or integrated communications.
- Proven leadership experience managing teams and client accounts.
- Expertise in social media strategy, content marketing, and influencer relations.
- Strong understanding of paid media, analytics, and performance marketing.
- Experience working with Meta, TikTok, Pinterest Ads, Google Analytics, and digital reporting tools.
- Mastery of English and/or French (written & verbal).
- Strong presentation skills and ability to articulate data-driven insights.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Experience with Mac systems, Google Suite, and Office software (Word, PowerPoint, Excel).
Benefits
- Full benefits (medical, dental, vision) for full-time employees.
- Flex Fridays: A Flex Friday approach with fewer meetings and lighter workloads when client schedules allow.
- Holiday Break: Paid company-wide closure during the December holiday season.
- Wellness Tools: Complimentary Calm app subscription and access to Perkopolis.
- Profit Sharing: Eligible employees can receive an annual bonus through our profit-sharing program, following a defined eligibility period.
- Work from Anywhere: After one year, enjoy the freedom to work from anywhere up to 3 weeks a calendar year.
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