Product Manager at 1Kosmos drives roadmap for identity verification platform, influencing millions worldwide. Requires strong expertise in product management and identity technologies.
Responsibilities
Define and drive the product vision and roadmap for 1Kosmos' identity verification platform, prioritizing features that deliver customer value and competitive differentiation
Set product strategy based on market analysis, customer feedback, competitive intelligence, and business objectives
Make critical build vs. buy vs. partner decisions that accelerate time-to-market and maximize ROI
Maintain a healthy backlog aligned to quarterly and annual goals
Identify opportunities to enhance document verification capabilities (passports, driver's licenses, government IDs, etc.) using OCR, computer vision, and AI/ML
Evolve biometric verification features including liveness detection, facial recognition, and anti-spoofing technologies
Develop a workflow builder that can scale to help customers build bespoke
Design seamless verification experiences for workers, customers, and citizens across mobile and web platforms
Stay ahead of emerging fraud vectors and build defenses into the product
Partner with Engineering to translate product requirements into technical specifications and ensure high-quality delivery
Work with Design/UX to create frictionless verification experiences that balance security with user convenience
Collaborate with Sales and Customer Success to understand customer pain points, identify growth areas, and drive adoption
Engage with Compliance and Legal teams to ensure product meets regulatory requirements across global markets
Coordinate with Marketing to position features, launch new capabilities, and drive customer awareness
Conduct customer interviews, usability testing, and data analysis to deeply understand user needs and pain points
Build strong relationships with key customers and prospects to validate assumptions and gather feedback
Translate complex technical capabilities into clear value propositions for different personas (IT, security, compliance, end users)
Monitor product metrics including verification success rates, user drop-off, false positive/negative rates, and customer satisfaction
Advocate for customers internally and ensure their voice shapes product decisions
Define and track KPIs that measure product health, adoption, and business impact
Analyze product usage data to identify opportunities for optimization and growth
Conduct A/B tests and experiments to validate hypotheses and improve conversion
Build business cases for new initiatives, quantifying expected ROI and impact
Monitor competitive landscape and emerging trends in identity verification, biometrics, and authentication
Track regulatory changes across jurisdictions and ensure product compliance
Represent 1Kosmos at industry events, customer meetings, and analyst briefings
Contribute to thought leadership through blogs, webinars, and speaking engagements
Requirements
5+ years of product management experience, preferably in identity verification, authentication, cybersecurity, or enterprise SaaS
Proven track record owning and delivering a product roadmap from strategy through execution
Deep understanding of identity verification technologies including document verification, biometrics, liveness detection, and identity proofing
Strong technical acumen with the ability to work effectively with engineering teams on complex solutions
Customer-centric mindset with experience conducting user research and translating insights into product requirements
Excellent communication and stakeholder management skills, with the ability to influence at all levels
Data-driven decision maker comfortable with analytics, experimentation, and metrics
Startup mentality with the ability to thrive in a fast-paced, ambiguous environment
Benefits
Competitive salary and equity package
Health, dental, and vision insurance
Unlimited PTO policy
Professional development budget
Opportunity to work with Fortune 500 customers and cutting-edge identity technologies
Collaborative, fast-paced culture where your ideas become reality
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