Onsite Operations Administration Manager

Posted 2 days ago

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About the role

  • Operations Administration Manager responsible for managing administrative direction and coordination for inpatient units at Duke Raleigh Campus. Overseeing crisis situations and ensuring high-quality patient care delivery.

Responsibilities

  • Manage and coordinate overall administrative direction and coordination of the Operations Administration team
  • Maintain visibility and open communication with front line hospital staff through rounds
  • Coordinate triage activities through communication with the Emergency Department and other entry points for patients and inpatient units
  • Assist in evaluating and reassigning staff during crisis situations
  • Investigate patient and visitor concerns and implement appropriate course of action
  • Prepare operational reports and analyses
  • Monitor trends and assist in improving services by analyzing operating procedures
  • Plan and schedule work for the group

Requirements

  • Bachelor's degree in nursing
  • Master's degree in Hospital Administration, Business Administration, Nursing, or a related field
  • Minimum of 5 years of progressively responsible experience in hospital administration or patient care within a large and complex healthcare organization
  • Current or compact RN licensure in the state of North Carolina
  • BLS certification

Benefits

  • Health insurance
  • 401(k) matching

Job title

Operations Administration Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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