Virtualization Engineer designing and deploying Citrix-based virtualization solutions at Lilly. Collaborating with cross-functional teams to support global users and manufacturing operations in a hybrid model.
Responsibilities
Design, deploy, and optimize Citrix-based virtualization solutions supporting both Enterprise users and manufacturing functions
Collaborate with cross-functional teams across Manufacturing, Research & Development, and Cybersecurity
Oversee operational support activities led by our Managed Service Provider (MSP) to ensure continuity, performance, and compliance across the service
Collaborate with the Virtualization Technical Lead to architect and implement enhancements to the virtualization service offerings
Partner with business units to translate operational needs into scalable technical solutions
Work with MSP to ensure timely resolution of incidents and leverage proactive monitoring through tools such as UberAgent
Develop automation use cases to streamline Citrix operational processes
Ensure quality documentation is regularly updated and compliant with Lilly quality standards
Support project initiatives that enhance virtualization capabilities across the organization by leveraging vendor best practices
Requirements
Bachelor’s Degree in Information Technology, Computer Science, or related technical field
3+ years of experience in virtualization engineering
Expertise in Citrix Virtual Apps and Desktops, Citrix Workspace, StoreFront, FAS, Provisioning Services (PVS), Profile management (CPM/FSLogix) and Workspace Environment Management (WEM) and Citrix Monitor
Familiarity with Citrix Cloud Services and hybrid cloud environments (Azure, AWS)
Knowledge of profile management, WEM, and monitoring configurations
Experience working with monitoring tools (e.g., UberAgent) for proactive monitoring
Familiarity with PowerShell scripting for automation
Basic understanding of foundation services (e.g., network & authentication fundamentals)
Relevant certifications (e.g., Citrix Certified Associate (CCA-V), Professional (CCP-V), or Expert (CCE-V)) are preferred, but not required
Benefits
Eligibility for medical, dental, vision and prescription drug benefits
401(k)
Pension
Vacation benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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