GI
Giesecke+DevrientProcess Engineer – 2nd Shift
Process Engineer responsible for hands - on process improvements in Bolingbrook facility. Enhancing operational processes using engineering and Lean principles.
About the role
- Design, deploy, and optimize Citrix-based virtualization solutions supporting both Enterprise users and manufacturing functions
- Collaborate with cross-functional teams across Manufacturing, Research & Development, and Cybersecurity
- Oversee operational support activities led by our Managed Service Provider (MSP) to ensure continuity, performance, and compliance across the service
- Collaborate with the Virtualization Technical Lead to architect and implement enhancements to the virtualization service offerings
- Partner with business units to translate operational needs into scalable technical solutions
- Work with MSP to ensure timely resolution of incidents and leverage proactive monitoring through tools such as UberAgent
- Develop automation use cases to streamline Citrix operational processes
- Ensure quality documentation is regularly updated and compliant with Lilly quality standards
- Support project initiatives that enhance virtualization capabilities across the organization by leveraging vendor best practices
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, or related technical field
- 3+ years of experience in virtualization engineering
- Expertise in Citrix Virtual Apps and Desktops, Citrix Workspace, StoreFront, FAS, Provisioning Services (PVS), Profile management (CPM/FSLogix) and Workspace Environment Management (WEM) and Citrix Monitor
- Familiarity with Citrix Cloud Services and hybrid cloud environments (Azure, AWS)
- Knowledge of profile management, WEM, and monitoring configurations
- Experience working with monitoring tools (e.g., UberAgent) for proactive monitoring
- Familiarity with PowerShell scripting for automation
- Basic understanding of foundation services (e.g., network & authentication fundamentals)
- Relevant certifications (e.g., Citrix Certified Associate (CCA-V), Professional (CCP-V), or Expert (CCE-V)) are preferred, but not required
Benefits
- Eligibility for medical, dental, vision and prescription drug benefits
- 401(k)
- Pension
- Vacation benefits
- Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
- Life insurance and death benefits
- Certain time off and leave of absence benefits
- Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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