Associate Operations Account Specialist at Travelers managing multi - state accounts and collaborating with various business partners. Delivering quality service and building strong partner relationships.
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Hybrid Underwriting/Operations Assistant – Commercial Excess Liability
Posted 5 months ago
About the role
- Support Underwriting by creating policy documents and ensuring compliance with regulations. Assist in operational support for underwriters and provide back-up for Operations Representative.
Responsibilities
- Support Underwriting by creating policy documents
- Ensure compliance with regulatory requirements
- Order inspections and premium audits
- Maintain electronic underwriting files
- Solicit renewal transactions
- Provide basic operational support for the product line’s underwriters
- Provide back-up support for the Operations Representative
- Review insurance certificates, resolving discrepancies with reinsurers
- Provide operations, production, and underwriting reports
- Assist with User Acceptance Testing of systematic changes
- Audit the work of others.
- Review/approve endorsements, analyze risks, and review terms and conditions of underlying policies
Requirements
- Typically requires a high school diploma; Associates degree preferred
- 2+ years of related experience for consideration [OR] equivalent level of education and experience
- Ability to follow operations procedures as outlined by the Operations Manager
- Ability to meet processing deadlines with minimal error
- Ability to manage a variety of projects, both long- and short-term simultaneously
- Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes
- Accurate data entry
- Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets.
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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