About the role

  • Coordinate underwriting strategies and operations for medium-sized companies. Focus on sustainable growth and compliance in risk management, ensuring strong client relationships.

Responsibilities

  • Lead and develop the underwriting and operations team focused on risk analysis, mid-market broker/client service, and operational activities (screening quotation requests, preparing issuance documents), providing underwriting support with an emphasis on operational excellence.
  • Contribute to the development and execution of commercial strategies aimed at revenue growth and customer retention.
  • Evaluate proposals, renew contracts, and monitor claims, ensuring compliance with insurer policies.
  • Maintain close contact with brokers, partners, clients, and internal areas, acting as the focal point for segment-related requests.
  • Ensure compliance with internal policies, regulatory requirements, and risk policies.
  • Monitor KPIs, report results to senior management, and propose improvements and corrective actions.
  • Identify opportunities for new products, processes, or solutions for the segment.
  • Identify and adopt best market practices.
  • Drive continuous process improvement with a focus on operational excellence.
  • Manage the business pipeline and support complex negotiations.
  • Monitor and ensure target achievement and process improvements.
  • Approve risks within delegated authority.
  • Support technical training and team development.
  • Promote cross-functional integration (underwriting, claims, commercial, operations, etc.).
  • Prepare and review management reports and results presentations.
  • Participate in strategic projects led by the executive team and take part in internal committees.
  • Ensure a positive customer experience by resolving conflicts or complaints when they arise.

Requirements

  • People leadership and management skills.
  • Strong analytical capacity and strategic vision.
  • Excellent communication and interpersonal skills.
  • Technical knowledge of large-risk and mid-market insurance.
  • Results-oriented with strong problem-solving skills.
  • Focus on innovation and continuous improvement.
  • Knowledge of mid-market products: Financial Lines, Motor, Property, Liability, Engineering Lines, RD Equipment.
  • General insurance knowledge.

Benefits

  • Welcoming work environment;
  • Dress code: Come as You Are!;
  • 7.5-hour working day. We offer flexible hours.
  • Hybrid work model (2 days per week in the office).
  • UniZurich (our Corporate University);
  • Birthday day off;
  • Equilíbrio Z (our Health and Well‑Being program);
  • Partnerships with universities and institutions;
  • Gympass;
  • Bradesco Health Insurance (coverage extendable to spouse and children);
  • Bradesco Dental Insurance (coverage extendable to spouse and children);
  • Childcare/Babysitter allowance (BRL 479.28 – for children up to 5 years and 11 months);
  • Zurichers Club (employee benefits on Zurich products);
  • Language Live – platform for English and Spanish courses;
  • Parental leave (regardless of marital status, gender, or sexual orientation, for biological and/or adopted children of any age);
  • Life insurance;
  • Profit sharing (PLR);
  • Transportation allowance or company shuttle reimbursement;
  • Private pension plan (contribute up to 6% of your salary and Zurich will match the same percentage);
  • Meal allowance – BRL 730.93 per month;
  • Food allowance – BRL 945.78 per month;
  • Family travel assistance (24 hours);
  • Funeral assistance for family group (spouse, children, parents, and parents‑in‑law);
  • Birth allowance: BRL 673.00 for expenses related to childbirth;
  • PreviJúnior, a supplementary pension plan with a one‑time contribution of BRL 1,000.00;
  • Parents may work remotely during their children’s school holidays (up to 12 years old);
  • Pet assistance (dogs and cats): consultations, surgeries, exams, funeral assistance, and more!

Job title

Underwriting Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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