Associate Operations Account Specialist at Travelers managing multi - state accounts and collaborating with various business partners. Delivering quality service and building strong partner relationships.
About the role
- Underwriting & Operations Specialist managing leasing applications and operational controlling responsibilities at LEASETEQ. Ensuring compliance, business success, and customer satisfaction.
Responsibilities
- Prüfung und Bearbeitung von Leasinganträgen, inklusive eigenständiger Entscheidungsfindung; Eskalation komplexer Fälle ausserhalb der Kompetenzgrenzen.
- Unterstützung im Vertragsmanagement und Sicherstellung reibungsloser Abläufe.
- Erstellung monatlicher und quartalsweiser Business-Performance-Reports sowie Durchführung operativer Analysen.
- Überwachung von KPIs und Service Levels im Underwriting und Customer Care; Identifikation von Optimierungs- oder Compliance-Bedarf.
Requirements
- Abgeschlossene kaufmännische Ausbildung oder Bachelor-Abschluss in Finanzen, Betriebswirtschaft, Risikomanagement oder einem verwandten Bereich.
- Nachgewiesene Erfahrung im Underwriting, idealerweise in der Leasing-, Finanz- oder Versicherungsbranche.
- Kenntnisse im Bereich Compliance/AML, Erfahrung in der Audit-Vorbereitung von Vorteil.
- Solider Hintergrund im operativen Controlling, Performance-Analyse oder Prozessmanagement.
- Mehrsprachigkeit: Deutsch, Englisch und sehr gute Französischkenntnisse sind erforderlich oder die Bereitschaft, diese auf ein professionelles Niveau auszubauen.
Benefits
- Unterstützung kundenorientierter Teams
- Flache Hierarchien
- Weiterentwicklungsmöglichkeiten
- brandneue Apple-Arbeitsgeräte
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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