Hybrid Technical Lead – Growth Sports

at Hawk-Eye Innovations Ltd

• Job title: Technical Lead – Growth Sports
• Job type: Full Time
• Experience level: Senior
• Salary: £31,440 - £35,900 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Basingstoke, United Kingdom

About the role

• Technical Lead overseeing technical processes and training in Growth Sports for Hawk-Eye Innovations. Collaborating on new technologies and optimizing delivery systems for sports event operations.

Responsibilities

• Manage assigned technical processes within Growth Sports, ensuring continuous growth and implementation of the technology and fit-for-purpose systems.
• Maintain and develop assigned sections of technical training and standards across the department, incorporating regular training and skills development sessions
• Work as a proactive member in the technical team, progressing on projects and assignments independently and raising feedback proactively, ensuring a positive culture and working practices
• Collaborate with Product & TechOps functions to introduce new technologies and develop our existing systems in alignment with identified roadmaps
• Work with Project Leads and Project Managers to build and innovate systems, and collaborate with clients
• Work with Operations Leads and Operations Manager to ensure technical delivery and optimise existing deliveries
• Lead by example, setting high standards, and fostering enthusiasm across all technical areas
• Drive knowledge sharing across Growth Sports/Operations
• Ensure adherence to technical standards, protocols, and best practices across the department (including business IT policies and standards)
• Provide technical-related training to the department where required
• Participate in Black Box/learning calls to address technical issues
• Support the department's training content
• Define, communicate, and monitor standards for on-site troubleshooting & remote support
• Proactively seek out opportunities to improve personal technical knowledge through conversations with dev/product
• Continued on-site delivery at a high standard where required
• Oversight and optimisation of on-site tech processes
• Remote support where required

Requirements

• Strong depth of technical knowledge, preferably including camera replay & camera-based tracking systems.
• Keen interest in improving their understanding of all things technical
• Strong interpersonal skills to collaborate effectively with various parts of the business, as well as external stakeholders
• Excellent organisational, prioritisation and delegation skills
• Demonstrate a proactive approach to working, use of initiative, and willingness to take ownership of tasks/projects
• Excellent problem-solving, prioritisation and analytical skills
• Proactively identify prospective software/implementation improvements and test possible solutions
• Strong drive to seek out opportunities to improve understanding of Growth Sports technology, as well as company-wide products and services
• Ability to oversee various responsibilities at the same time and ensure standards are maintained
• Capable of working to tight deadlines for service delivery
• High degree of autonomy in setting out personal and technical-related departmental objectives
• Confident to helm conversations with the Hawk-Eye Product and Tech Ops teams to advance the Growth Sports products
• Set the standard for the wider team on technical-related tasks and general conduct.

Benefits

• Flexible depending on business need