AI Support Experience Manager driving performance and improvement in customer support at Bumble through AI tools. Focus on workflow optimization and team integration.
About the role
- AI Technical Fellow supporting entrepreneurs in software development and AI/ML at MEST AI Startup Program. Delivering tutorials, coaching, and promoting responsible AI use in a dynamic learning environment.
Responsibilities
- Deliver interactive tutorials and workshops on AI/ML, software engineering, and MLOps topics from the curriculum
- Provide 1:1 and group technical coaching
- Conduct code reviews and guide participants in adopting best practices
- Work with expert facilitators to align technical sessions with business and product milestones
- Adapt and create technical content based on evolving AI tools and participant needs
- Support entrepreneurs in debugging and overcoming technical challenges
- Learn and experiment with new AI tools alongside participants
- Promote responsible AI use
- Partner with program staff to ensure participants have the technical resources they need
- Contribute to creating a dynamic, inclusive, and innovative learning environment
Requirements
- 2 - 4+ years in software development and AI/ML
- Advanced proficiency in Python, Git/GitHub, and API development
- Hands-on experience with: LLMs, prompt engineering, and fine-tuning
- RAG pipelines, embeddings, vector databases, LangChain
- Multi-agent systems (e.g., CrewAI) and memory management
- MLOps, CI/CD, Docker, cloud deployment, and API security
- Strong grasp of software engineering fundamentals: testing, EDA, model evaluation
- Track record of taking AI products from concept to deployment
- Experience in startup or fast-paced, project-based environments
- Excellent communicator and collaborator, with cross-cultural sensitivity
- Proactive problem solver with a hands-on "doer" mentality
- Adaptable, curious, and eager to learn alongside entrepreneurs
Benefits
- Health insurance
- Professional development
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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