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City of TorontoSenior Financial App Systems Analyst
Senior Financial App Systems Analyst managing the transition to SAP S4 Hana for the City of Toronto, ensuring effective system support and design implementation.
About the role
- Proactively monitoring and managing our AWS/Cloud production environments and reacting swiftly to prevent or reduce customer visible impact
- Escalation and communication of production issues to key stakeholders
- Troubleshooting, reproducing, and mitigating complex system and infrastructure issues within the AWS environment
- Incident management of high severity issues impacting our sites and services 24x7
- Developing and implementing automation and tooling (e.g., leveraging CloudFormation, Ansible, or Terraform) in collaboration with the Site Reliability Engineering team to improve cloud management processes
- Working on the engineering team backlog
- Supporting service prior to go-live through pre-launch reviews
- Providing technical support for internal products, requiring strong investigation, analysis, and resolution skills
- Monitoring and checking of systems
- Execution of daily system operations tasks, including maintenance and optimisation of the cloud infrastructure
- Deployment, configuration, and management of cloud-native or updated solutions, utilizing Gitlab CICD
- As a member of our Technology team, you will be working closely with the Development team and business units to deliver a high level of support and service
Requirements
- Strong troubleshooting, problem-solving, and investigative skills applied across diverse operating systems and networked environments
- Extensive experience operating and managing critical cloud infrastructure and production environments
- Experience of working in an agile environment to deliver software
- Knowledge and practical experience with scripting (including Shell scripting and Python) for automation and system management
- Experience working in a Microsoft stack environment including Windows Server Operating system, Internet Information Services (IIS), Active Directory (AD) and database servers such as Microsoft SQL Server.
- Operating knowledge of UNIX or Linux, including proficiency in Shell scripting and Python scripting for automated task scheduling and infrastructure management
- Demonstrated experience with Amazon Web Services (AWS), specifically in managing core services (e.g., EC2, VPC, S3)
- Sound knowledge of basic networking such as IPs, TCP/IP and Firewall
- Proficient in quickly learning new technologies and ability to analyze business needs and recommend effective solutions
- Excellent verbal and written communication skills
Benefits
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
ES
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