About the role

  • Plan and build the organization’s systems infrastructure, including both hardware and software components
  • Design information systems that align with user needs and the overall IT architecture
  • Prepare lifecycle validation of systems and solutions to identify technical constraints and assess system capabilities
  • Implement and modify infrastructure and network components to maintain system performance and reliability
  • Monitor operational system performance to maximize IT resource utilization
  • Design system architecture to meet current and future business needs
  • Manage Microsoft Endpoint Manager tasks: imaging, patching, software deployment, Mobile Device Management, print and print server management
  • Select hardware standards with vendors and support desktop virtualization (Windows 365 and Horizon)
  • Provide Tier III support to Field Services and the organization; assist troubleshooting and resolving system issues
  • Procure, manage and deploy cellular devices and pagers
  • Collaborate with functional and operational managers to develop project plans, cost estimates, and schedules
  • Maintain documentation related to systems design, configurations, and operational procedures
  • Perform additional duties as reasonably required to support the organization’s IT infrastructure and goals

Requirements

  • Bachelor's Degree
  • Experience with Microsoft Endpoint Manager (MEM) for Windows Intel devices: imaging, patching, software deployment
  • Experience with Mobile Device Management
  • Experience with Print and Print Server Management
  • Experience with desktop virtualization (Windows 365 and Horizon)
  • Ability to provide Tier III support to Field Services and the organization
  • Experience procuring, managing and deploying cellular devices and pagers
  • Experience designing, implementing, and supporting systems infrastructure (hardware and software)
  • Experience with system architecture design, lifecycle validation, and technical assessment
  • Strong problem solving, customer service, oral and written communication, teamwork, judgment, and dependability
  • Maintain required certifications/licensure and complete yearly education
  • Reliable high-speed internet connection required for remote/hybrid positions
  • HIPAA-compliant work environment (secure workspace, no public Wi-Fi unless via company VPN)

Job title

Systems Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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