Analista de Sistemas providing N2 support to users of hospital systems at MedSênior. Engaging in implementation, testing, and functional improvements in healthcare technology.
Responsibilities
Provide N2 functional and technical support to users of hospital systems;
Receive, log and follow up on tickets from business areas (clinical, administrative, support, etc.);
Support testing, validation and deployment of new features or systems;
Document processes, manuals and operational procedures;
Collaborate with the technical team on improvements and integrations.
Requirements
Bachelor’s degree completed or in progress in IT, Information Systems or related fields;
Basic knowledge of hospital systems (HIS, PACS, Tasy, MV, Philips, electronic medical records, etc.);
Basic knowledge of SQL, Java and C++;
Good communication, organizational skills and focus on serving internal customers;
Ability to learn quickly and manage multiple requests;
Previous experience in a hospital/healthcare environment and experience supporting production systems are a plus.
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