Systems Administrator at Dynanet Corporation managing agency-wide systems and optimizing IT operations. Ensuring stability, security, and efficient use of enterprise systems based in hybrid DC location.
Responsibilities
Administer and track user licenses; automate portions of the license management process.
Govern system usage in compliance with the Agency and HHS IT and security policies.
Maintain user communications—announcing new features, planned downtimes, and updates.
Manage the system ticket queue and ensure timely resolution of user requests.
Support system integrations, updates, and security authorizations in coordination with IT teams.
Perform data analysis to track license utilization, system performance, and usage trends.
Maintain system documentation, configurations, and audit logs.
Collaborate with the Agency’s Tech leadership to enhance user experience and operational efficiency.
Requirements
Bachelor’s degree in IT, Computer Science, or related field
5+ years of system administration or IT operations experience
Familiarity with HHS-wide IT governance policies
Experience automating administrative processes (e.g., using scripts or workflow tools)
Demonstrated experience with license and access management tools
Strong understanding of system governance, configuration management, and IT security principles
Experience supporting system integrations, updates, and maintenance
Excellent communication and documentation skills with an ability to translate technical information into clear user guidance.
Experience with GitHub Enterprise and workflow automation preferred.
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