Talent Ops & Programs Manager optimizing recruiting processes at LangChain. Focusing on systems, data, and processes to support a high - performing talent acquisition team.
About the role
- Strategy & Operations Lead responsible for revenue cycle management optimization in a health tech startup. Collaborating cross-functionally in a high-growth environment as an early team member.
Responsibilities
- Maximize revenue capture: Analyze data on denials, underpayments, and billing issues to identify where revenue is lost, then implement targeted solutions.
- Drive top-line revenue growth: Lead high-impact projects in payer network strategy and billing strategy that measurably improve top-line revenue.
- Build analytics that matter: Design reporting that translates complex revenue cycle data into clear insights that drive decisions.
- Streamline operational workflows: Identify friction points in eligibility, collections, and billing, then design solutions that reduce manual work for the support team and accelerate turnaround times.
- Own high-impact special projects: Lead initiatives that move the needle on company growth—such as redesigning the state expansion playbook or building a late cancellation policy from scratch. Coordinate across engineering, operations, clinical, and client experience teams to launch effective solutions.
Requirements
- 4-6 years of experience in management consulting, investment banking, or strategy & operations at a high-growth startup. No healthcare or RCM background required—first principles thinking and fast learning are valued over domain experience.
- Driven by data. Able to break down complex problems into simple, actionable insights. Excited by building analyses and models from the ground up. Understands data in the broader context and can translate data into business action.
- Action-oriented. Takes the 80/20 approach and does not get stuck in analysis. Biases toward action and impact, finding scrappy solutions and learning fast through iteration.
- Thrives in early-stage chaos. Ambiguity is energizing. Takes ownership without being asked, moves fast without much direction, and figures things out as needed.
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