Resident Solution Architect guiding customers through implementation and configuration of Immuta’s data solutions. Aiming for meaningful business outcomes across various industries from their investment.
About the role
- Solutions Engineer supporting Milestone Systems' VMS solutions in North India. Collaborating with channel partners and conducting training while documenting customer interactions.
Responsibilities
- Supporting our channel and distributor partners with expertise, calculations, and preparations for video surveillance projects
- Answer incoming e-mails and phone calls within your area
- Provide timely and accurate status updates to partners and relevant internal stakeholders
- Conduct presales training for partners and customers
- Hands-on and technical assistance in connection with the preparation, setting up, and executing demos, exhibitions, events, customer meetings, etc.
- Fully document each customer contact using Salesforce
- Create solution documents for partners and customers with Microsoft Visio architectures
Requirements
- Minimum 8 Years experience in VMS and IT solutions
- IT-engineering background, especially IP networks and the Windows platform
- Bachelor’s degree in IT
- Comptia Network+ certification
- Cisco CCNA certification
- Microsoft Certifications (MCITP, MCSE)
- Business-level English verbal and written skills
- Cloud and virtualization knowledge
Benefits
- Flexible work environment
- Opportunity to shape a fast-growing office
- International team dynamics
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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